Confluence is a popular Atlassian team wiki tool to manage information around your business in one place. It is easy to add content to Confluence, however accessing and surfacing knowledge from Confluence can be a challenge. This is unfortunate as this results in Confluence being underutilized resulting in lower ROI. With Slack becoming the center of communication for modern workspaces, it makes sense that this platform should play a key role in knowledge collaboration.
There are a number of ways to leverage Slack in this capacity. In this blog we discuss some of those use cases.
Atlassian has a native Slack app for Confluence that makes it easy to stay updated on what’s happening in Confluence right inside Slack. While Enjo copilot for Confluence solves for searching the Slack wiki knowledge base and automatically answering questions posted in Slack channels. Enjo is also integrated with Jira Service Management, so if necessary unresolved requests can also be tracked as tickets in JSM.
