Building a Robot

Whats new

Follow new features and improvements to Troopr Check-ins here.

April 2 - Improved Retro Check-in 


Retro Check-in improvements 

You can now Vote and Comment on retro Check-in responses directly in the Slack Check-in report. You can also see the list of action items for then Check-in by clicking the "Show All Action Items" button in the Slack Check-in report summary message. 

Fixes & enhancements 


  • Fixed issues with Slack user profile update sync failing in some scenarios

  • Fixed issues with Shared Standup Check-in not showing report data for external members

  • Troopr web app - paginated lists now allow page size configuration

  • Fixed a bug with engagement data when multiple Check-ins instances triggered on same day

  • Planning poker webapp shows issue description when answering

  • Fixed issues with Shared Standup Check-in insights page in web app

  • Fixed bug in Check-in "send to email" action in insights page

Apr 5 - Custom Team mood emojis

Team mood emojis

Team mood Check-ins can now be customized to choose the emoji for description of each option presented to participants during the Check-in.

custom team mood emojis.jpg

Fixes & enhancements 


  • Now you can submit feedback on Troopr from the web app (like how it is done in Slack)

  • You will now see acknowledgement in a popup on creating a new Check-in in Slack

  • Fixed an issue with incorrect date in Check-in last updated time

Mar 26 - Team mood insights

Team mood insights

Team mood Checkins now show chart representing mood score for each day for selected time period. You can use this as subtle indicators of how your team or participants are doing.

Team mood insights.png

Fixes & enhancements 


  • Checkins are auto enabled now after creation

  • Checkin insights page has option to download engagement data along with responses

Mar 22 - New sidebar UI

New sidebar UI

Cleaner and more organized sidebar allows more space for content and scales better for upcoming new features in Troopr.

New sidebar UI.png

Fixes & enhancements 


  • Slack user name, profile pic updates now auto-sync into Troopr

  • Troopr workspace switcher in webapp shows workspaces list in alphabetical orde

  • Check-in answering in apphome is enabled again

  • Task Check-in now uses user token to pull issues and during report generation

Mar 15 - Planning Poker enhancements, Custom Help Docs

Fixes & enhancements 


  • Task Check-in Jira activity log design is now easier to read and more compact

  • Planning poker Check-in will now (by default) send report as soon as all participants respond

  • Retro Check-in Action Items is read-only except for participants & administrators

  • Check-in skip feature will be disabled after wait time when "late Check-in" is disabled

Customize unfurl behavior.png

Fixes & enhancements 


  • Planning poker Check-in can now be setup and edited in web app

  • Fixed bug in answering Check-in from web app where previous answer was disappearing from screen

  • Planning poker Check-in - minor design updates to answer form & report

  • Retro Check-in - in case of skip or leave states, vote and comment options will be disabled

  • Retro Check-in Action Items will be read-only except for participants/admins

Planning poker Check-in JQL support









Planning poker Check-in now supports answering with reason in web app. Planning poker Check-in can now be re-used with same JQL filters any number of times. The Check-in will dynamically pick issues based on the configured JQL and run a new session every time.

Planning poker Check-in estimation template

Planning poker Check-in now supports estimation templates. You can pick from built-in templates including linear, Fibonacci, T-shirt or blank and customize to your needs.

Custom Help Docs

Customers can now set their own help desk link if they have their own getting started material for their team. This setting is available in the Feedback settings page. This will update the links to Help docs everywhere within Troopr.

Planning poker check-in JQL.png
Planning poker check-in JQL configuratio
Planning poker check-in estimation templ
Planning poker custom help docs.jpg

Mar 8 - Customize Unfurl behavior

Feb 22 - Retro Action Items & New Check-in report formats

Retro checkin action items

Now you can extract action items from your team feedback and track them to completion. Extract action items by clicking on "Action Item" button corresponding to the feedback. Track all action items in separate "Action Items" tab. This feature is available in the web application and will be coming soon to Slack as well.

New Check-in report formats

More options to customize how Check-in reports will render in Slack. Based on the size of your team and their needs, you can pick the option that is optimized for better engagement and alignment.


Other enhancements 


  • Slack can now render preview of most Troopr "blockkit" notifications via fallback message

  • Resolved bugs that sometimes broke "Likes" and "Comments" functionality in retro

  • Resolved bug that broke Check-in manual reminder feature in web app in some scenarios

Feb 8 - New Dashboard and more enhancements

New Dashboard

The new Troopr web Dashboard page will be the default landing page. Other than the personal reports which you could always configure here, the new dashboard has shortcuts to important pages for managing your Check-ins, Jira account and more. Login to and see for yourself.

Previous answer

Standup check-ins now include answers from the previous report at the time of answer and in the report

Late submission and update

Task Check-in - updated design to be glance friendly for longer reports

Other enhancements 

  • Troopr now handles cases when app is accessed from a Grid member workspace where it is not installed. More Grid workspace bugs resolved

  • Billing module now handles payment failures with support for self service resolution options

  • Checkin : Users removed from Slack workspace are removed from all Check-ins

  • Slack app dashboard (apphome) now shows last refresh time

  • Insight report member selection in filter is now faster

  • Webapp answer submit button is now faster

  • Workspace picker now shows full name

  • Task Check-in - fixed bug: participant Jira account verification status shown incorrectly

Jan 19 - New Pricing and Billing Profile Management

New Pricing Launched

Workspace administration and few more premium features launched as part of "Premium" plan. Learn more about the new pricing options here.

Billing Profile Management

Customers can now manage their Billing profile in Troopr customer billing portal. The new portal will allow customers to

  • Update payment methods

  • Download invoices

  • Change Troopr subscription plan

  • Update billing profile information

Only workspace administrators will have access to the customer Billing portal. Read more about it here.

Other enhancements 

  • Fixed issues with setting default project tracker for the workspace

  • Fixed missing Jira activity log in Jira Standup (Task Check-in)

  • Task Check-in now shows activity log only from the configured Sprint

  • Task Check-in - fixed engagement metric calculation bugs

Jan 13 - Workspace and Check-in administration

Workspace administration

The person who installed Troopr is the Troopr workspace administrator by default. Now you can add more administrators using Troopr workspace administration feature. Add any member of the workspace as administrator. Read more about workspace administrator privileges here.

Check-in administration

The new Check-in administration management allows one or more users to be Check-in administrators. Check-in administrators can manage Check-in including adding and/or removing other Check-in admins. Read more about it here

Checkins late submission

Checkins late submission can now be disabled. Read more about it here.

Other enhancements 

  • Engagement and Mood score included in Check-in Slack report summary message

  • Dismiss button now shows up in almost all messages from Troopr

  • Checkin new scheduling options now available in web app as well

  • Users without Jira account mapping are also shown in Task Check-in participant list

  • Checkin insight now shows values rounded to firs decimal point

  • Retro Check-in webapp report now support Jira issue mentions like in Standup Check-ins