Why your company needs a Slack wiki Organizations capture information around their business in a central knowledge portal. When employees have requests or queries, Slack wiki helps them to solve that faster, they have to context switch from their core work, understand the organization of information in the knowledge portal, and optimally search for the information they are looking for.
Can you use Slack as wiki The idea of using Slack as a wiki is adopted by many organizations. The main reason for using Slack as a wiki is to save time by automating answering repetitive employee and customer questions in Slack channels.
Top 6 Slack wiki platforms Following is the list of widely used Slack wikis.
Enjo Confluence Tettra Notion Lessonly Outline Next we will see a quick recap of features and how each of them compare as a Slack based wiki solution.
Enjo Enjo automatically answers repetitive questions in Slack with suggestions from your Confluence knowledge base or wiki. If Enjo answers does not resolve the request, users can trigger a search on the request on-demand and share the appropriate result as an answer in the channel.
Pricing Pricing is per agent for Enjo.
Pros Easy onboarding Search on demand Customize matching type and scope 14 days free trial Activity log Cons Built on Gen AI and usage cost may include Gen AI costs
Confluence Confluence is a product offered by Atlassian. The company is widely known for its collaborative tools including the likes of Trello, Jira, and JSM. Confluence is among the most used Slack Wiki owing to its versatility and a wide variety of offered features.
Confluence allows you to organize documents in pages and trees with abundant templates to choose from. You get higher control over administration and security settings with this product. For a list of app integration allowed by Confluence, click here .
Pricing Confluence is free for up to 10 employees with all basic features offering 2 GB of space. It has three paid pricing options for you to choose from. The standard plan costs up to $6.05 per user, Premium plan for $11.55/user, and Enterprise plan which is billed annually depending upon your enterprise.
Pros No credit card sign-up required Easy to store and index corporate wiki Ease in collaboration between employees Greater flexibility with personalization Regular upgrade and addition of features Cons Some amount of learning curve is involved Limited features and users allowed on the free version
Tettra Tettra is a knowledge management Wiki known for its easy-to-use interface for establishing a simple internal knowledge base. Using Tettra, you can automate your content management. It also has a unique feature of content verification to allow you to keep a check on data integrity. For a list of allowed app integration by Tettra, click here .
Pricing Tettra offers three separate plans- Starting, Scaling, and Enterprise. There are 3 plans ranging from $4/user per month for Basic, $8/user per month for Scaling and $12/user per month for Enterprise.
Pros Simple, easy to use wiki Allows to set up knowledge experts and content verification Billed annually/ monthly for scaling plan 30-day free trial for scaling plan Cons Slack integration is available only on paid versions The scaling price plan is limited to 250 users and requires credit card sign-up Limited app integration Doesn't provide much flexibility in configuration and live collaborations
Notion Notion is a wiki software that not only lets you create a strong database of documents but also allows you a space to formulate, build and work upon projects from start to finish. Notion gives you a variety of block content and template options to choose from. With its instant replies and real-time collaboration, Notion allows you to easily set in place a workflow along with documentation.
Pricing Personal plan is free for up to 1 user with unlimited pages & blocks, sharing with 5 guests, and API integration. Thereafter, Notion offers three other pricing plans with different levels of access to features.
Pros Works across multiple devices Bulk export Ease of contextualizing content Offers free trial for Personal Pro and Teams plan Cons Team setups involve a larger learning curve Limited formatting is available Support is available for paid versions only
Lessonly (Obie) Formerly known as Obie, Lessonly Knowledge is another information database management tool that lets you build your corporate wiki. Lessonly as indicated by its name is used to create lessons or plans to share across organizations. It also doubles up as an effective Slack Wiki . Unique features of Obie include creating quizzes and allowing anonymous logins as well as custom domain creations. Lessonly allows these application integrations.
Pricing Since Lessonly provides plans tailored according to client needs, its pricing can be established by contacting the team only.
Pros Build well-structured lesson plans for your company Easy learning Simplifies onboarding experience Capture FAQs in workflow Cons Not as effective as a knowledge management system for larger companies Basic app integrations only Live collaboration unavailable
Outline Outline is another widely used Slack Wiki popular for its easy-to-use interface. It has a public change lock, gives you access to unlimited version history and an Open API (click here for further information on API).
Pricing Outline offers pricing separately for hosting methods. For Cloud hosting, the wiki has different plans options for different tiers of users (personal to enterprise). In the case of Self-Managed hosting, you can choose between free community edition as well as enterprise plan.
Pros Fast access and navigation 30% discounts for Non-profit and educational organizations 30-day free trial Support in 13+ languages Cons Not suitable for larger enterprises Requires third party authentication and AWS
Which is the best Slack Wiki for you? Tettra and Outline both are good choices for your Slack Wiki if you are looking to build a simple clutter-free database at a beginner level. However, if you are looking for an internal wiki for personal use requiring limited collaboration then Notion is your best bet.
Lessonly works better if you want to give training of any kind to your employees.
Confluence with its variety of features and app integration is currently among the Slack wiki in this market. If your company is already using other Atlassian products like Jira and JSM then Confluence is an ideal choice to make. Using Enjo, you can further configure your Slack integration for Confluence.
