Troopr Labs, Inc

2035 Sunset Lake Road

Newark, DE 19702 US

hello@troopr.io

Troopr Security

At Troopr, we maintain appropriate security measures to protect your information from loss, misuse and unauthorized access and comply with applicable laws and regulations relating to the security of personal information.

 

Troopr is trusted by teams at Electronic Arts, Adobe, Intel, IBM, BP, Unity3D, Tokopedia, DeliveryHero & more.

 

Our founding team has decades worth of experience building out cloud data integration systems for some of the largest enterprises in the world with industry leading security measures.

 

Your Data is Yours

Your team's data belongs to you and your team. We do not sell personal data nor do we permit it to be used for reasons other than those for which it was originally provided.

 

We protect your data

All data are written to multiple disks instantly, backed up daily, and stored in multiple locations. Files that our customers upload are stored on servers that use modern techniques to remove bottlenecks and points of failure.

 

Your data is secure

Troopr's infrastructure is hosted exclusively by Amazon Web Services (AWS), and all data in transit and data at rest is encrypted using the most up-to-date protocols (specifically TLS V1.2 and AES-256).

 

Full redundancy for all major systems

Our servers — from power supplies to the internet connection to the air purifying systems — operate at full redundancy. Our systems are engineered to stay up even if multiple servers fail.

Sophisticated physical security

Our state-of-the-art servers are protected by biometric locks and round-the-clock interior and exterior surveillance monitoring. Only authorized personnel have access to the data center. 24/7/365 onsite staff provides additional protection against unauthorized entry and security breaches.

Regularly-updated infrastructure

Our software infrastructure is updated regularly with the latest security patches. Our products run on a dedicated network which is locked down with firewalls and carefully monitored. While perfect security is a moving target, we work with security researchers to keep up with the state-of-the-art in web security.

We protect your billing information

Troopr does not process PCI data, but uses a third party for payment purposes. We enter into GDPR-compliant data processing agreements with each sub-processor, extending GDPR safeguards everywhere personal data is processed.

EU-US and Swiss-US Privacy Shield

As part of our GDPR compliance program, we participate in the EU-US and Swiss-US Privacy Shield Framework to safeguard the transfer of personal data to the US, meeting the GDPR requirement for data protection laws.

 

Security Exploit Bounty Program

Security of user data and communication is of utmost importance to us. In pursuit of the best possible security for our service, we welcome responsible disclosure of any vulnerability you find in Troopr

 

Contact our security team for additional details.

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© 2019 Troopr Labs, Inc. All Rights Reserved.

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