Workflow Steps for Jira Alternative - Troopr

Troopr supports Slack Workflow Builder and enables users to easily build automations with Jira.

Book a Demo Try Troopr

You are in a good company, join the industry leaders.

Troopr vs Workflow steps for Jira

Slack workflow Steps

Jira channel alerts in Slack

Jira personal alerts in Slack

Get issue previews in Slack

Create JSM requests in Slack

Custom Emoji actions

Bidirectional updates

Upload attachments

Dedicated Slack channels

View issue details

Support all custom fields

Approval support

CSAT support

Slash commands support

Sync media attachments

Automated ticket creation

Retrospectives support

Planning Poker support

Update Jira issues in Slack

Yes

Troopr Features

Jira channel alerts in Slack

Get customizable alerts in Slack channels whenever a update or alteration happening in Jira projects

Jira personal alerts in Slack

Get customizable alerts in Slack whenever a update or alteration happening in Jira projects

Get issue previews in Slack

Troopr assists users to find the preview of the issue just by entering the Jira issue key in Slack channels.

Create JSM requests in Slack

Troopr assists users to create Jira service management request in Slack conversations with one click

Custom emoji actions

Add emoji to any Slack message to convert it into a JSM request. Customize the trigger emoji to any emoji of your choice.

Bidirectional updates

When people without a Jira account post in an active Slack channel or thread, you can allow them facilitated access to ensure everyone is on the same page.

Upload attachments

Drag and drop files to the active Slack channel or thread to have it automatically added as attachment to the Jira issue and vice versa.

View issue details

Troopr allows users to find the preview of the issue just by entering the Jira issue key in Slack channels.

Approval support

Troopr delivers approval requests to approvers in Slack. Just click a button in the approval message to take action on the request.

Slash command support

Troopr has a set of Slash commands to ease the workflow and these commands are customizable.

How Troopr works

Wayfair Inc. is a USD 4.5B American e-commerce company based in Boston that sells furniture and home goods online.

Problem

They tried building Slack bots in-house but that proved to be both a time-consuming and expensive exercise. Management of custom solutions were also distracting their teams from their core work.

Solution

With Troopr, they have connected their Jira Software to Slack channels to bring context and updates to Jira issues, and tickets to Slack and make it easy for them to take action directly from Slack

Netflix is a $30B subscription streaming service and production company. Netflix vision is to entertain the world with best-in-class TV series, documentaries, feature films and mobile games.

Problem

With a distributed team, Netflix engineering was finding it challenging to keep everyone on the same page on who's doing what and current status of projects.

Solution

With Troopr Check-ins, Netflix conducts weekly sync-up meetings in Slack. Troopr Check-in meetings are asynchronous and will prompt team members based on their timezone for an update.

Snowflake Inc. is USD 45B cloud computing–based data warehousing company founded in July 2012. The firm offers a cloud-based data storage and analytics service.

Problem

Snowflake perceived weekly sync-up meetings as time-consuming as there is repeated manual context switching from work to attend zoom calls for the status updates.

Solution

With Troopr Check-ins, teams conduct meetings asynchronously in Slack. The team members participate at their convenient time.Troopr compiles the report along with issue context and activities from Jira

Discover how Troopr can help your team work better

Book a Demo Try Troopr