Troopr Reports

Visualize Jira issues in Slack

Share privately or schedule to team or project channels. See and update report issues in Slack.

Troopr reports assists users to visualize Jira issues in Slack

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Built-in templates

Troopr Reports hass built in templates to visualize Jira reports in  Slack
Sprint burndown chart

Visual representation of the amount of work that has been completed and work remaining in a Sprint.

Velocity chart

Visual representation of the number of sprints created and closed over time. Choose Jira board and estimation statistics to create customized velocity charts. 

Issues by assignee

Get a visual representation of the issues assigned to you and take action on them right in Slack.

SLA met vs breached

Shows the ticket breakdown by SLA met vs breached. View open tickets to take action right on Slack.

Open tickets by type

Visual representation of the open tickets that require immediate attention. Choose to view it as a graph or summary.

Customizable reports

Troopr Reports can be customizable
Customize scheduling

Customize reports scheduling during report creation. Choose when and where you want to receive the report.

Customize report message

Customize your report message while creating the ticket in the Slack channel. Send a custom message to nudge your team to take action. 

Build JQL reports

Create custom reports with Jira JQL. The reports come with action buttons to change status, comment, take any issue action or update any field directly from Slack. 

Build custom charts

Create a custom report from scratch with data from your Jira account. Choose between line chart, bar chart and pie chart to create your custom chart report. 

Easy to start

Troopr Reports can be easily setup in Slack
Easy setup

Connect your Jira domain with Troopr to get started with Troopr reports quickly and easily. Create a report in 3 simple steps and share it with your team to gain insights.

Easy to share

Troopr makes it easy to share Jira reports with your team and stakeholders in Slack channels.  

Easy to take action

Troopr reports are completely accessible inside Slack and come with action buttons to change status, comment, take any issue action or update any field.

Easy engagement

Troopr goes beyond link sharing to deliver the actual report in Slack. Team members can see and discuss the complete report inside Slack. 

Built for your agile team

Visualize Jira activity in Slack to make informed decisions. Choose from pre-existing templates or create a custom report for your team.

Built-in templates
Sprint burndown chart

Visual representation of the amount of work that has been completed and work remaining in a Sprint.

Velocity chart

Visual representation of the number of sprints created and closed over time. Choose Jira board and estimation statistics to create customized velocity charts. 

Issues by assignee

Get a visual representation of the issues assigned to you and take action on them right in Slack. 

SLA met vs breached

Shows the ticket breakdown by SLA met vs breached. View open tickets to take action right on Slack.

Open tickets by type

Visual representation of the open tickets that require immediate attention. Choose to view it as a graph or summary.

Customizable reports
Customize scheduling

Customize reports scheduling during report creation. Choose when and where you want to receive the report.

Customize report message

Customize your report message while creating the ticket in the Slack channel. Send a custom message to nudge your team to take action.

Build JQL reports

Create custom reports with Jira JQL. The reports come with action buttons to change status, comment. take any issue action or update any field directly from Slack. 

Build custom charts

Create a custom report from scratch with data from your Jira account. Choose between line chart, bar chart and pie chart to create your custom chart report.

Easy to start
Easy setup

Connect your Jira domain with Troopr to get started with Troopr reports quickly and easily. Create a report in 3 simple steps and share it with your team to gain insights.

Easy to share

Troopr makes it easy to share Jira reports with your team and stakeholders in Slack channels.

Easy to take action

Troopr reports are completely accessible inside Slack and come with action buttons to change status, comment. take any issue action or update any field.

Easy engagement

Troopr goes beyond link sharing to deliver the actual report in Slack. Team members can see and discuss the complete report inside Slack. 

Built for Enterprise

Troopr is built to meet the security and reliable performance requirements at large enterprise deployments. Troopr is trusted by 1000s of enterprises around the world

Support for Slack Grid

Troopr is installed in all workspaces in Slack Grid, Troopr allows for seamless functionality within shared channels within Grid workspaces

Built to handle scale

Troopr’s server hosting infrastructure leverages AWS EC2 Auto Scaling to maintain availability and performance by proactively provisioning capability.

24*7 Premium support

Enterprise customers can rely on a dedicated shared channel in their Slack workspace to get easy access to priority support from Troopr.

Enterprise grade security

Troopr has been built from the ground up with security in mind. We partner with external auditors annually for SOC-II and ISO 27001 compliance.

Troopr Assistant Whitelabeling

You can customize the name of the Troopr bot in Slack to better resonate with your team or your company brand and personality.

There’s more

Dedicated account manager, prioritized feature requests, custom contract & invoicing, vendor risk assessment, extended evaluation and implementation assistance

Wayfair Inc. is a USD 4.5B American e-commerce company based in Boston that sells furniture and home goods online. Founded in 2002 and currently offers 14 million from more than 11,000 global suppliers.

Problem

They tried building Slack bots in-house but that proved to be both a time-consuming and expensive exercise. Management of custom solutions were also distracting their teams from their core work.

Solution

With Troopr, they have connected their Jira Software  to Slack channels to bring context and updates to Jira issues, and tickets to Slack and make it easy for them to take action directly from Slack.

Products used

Troopr Projects
Troopr HelpDesk
Troopr Reports
Troopr Check-ins
Troopr Wiki

Netflix is a $30B subscription streaming service and production company. Netflix vision is to entertain the world with best-in-class TV series, documentaries, feature films and mobile games.

Problem

With a distributed team, Netflix engineering was finding it challenging to keep everyone on the same page on who's doing what and current status of projects.

Solution

With Troopr Check-ins, Netflix conducts weekly sync-up meetings in Slack. Troopr Check-in meetings are asynchronous and will prompt team members based on their timezone for an update.

Products used

Troopr Projects
Troopr Reports
Troopr Check-ins

Dream11 is a USD 8B sports technology company based in Mumbai, India. It is a strategy based online sports game with 1000+ daily contests and 13 crore+ users.

Problem

IT teams have dedicated public channels where they collect requests from employees and dedicated private channels where they assign and work on open tickets.

Solution

With Troopr HelpDesk, IT teams collect requests the same way as they did in Slack but now Troopr handles all updates between Slack and Jira.

Products used

Troopr Projects
Troopr HelpDesk
Troopr Reports
Troopr Check-ins
Troopr Wiki

Wellthy Therapeutics is a leading digital therapeutics company working across Europe and Asia with the mission to bridge the gap for better health outcomes.

Problem

The director of engineering was looking for a solution to bring better visibility into project work and to make it easier to track and update issues in Slack.

Solution

With Troopr Reports, team managers can now set up their teams to keep Jira updated using reminders and nudges.

Products used

Troopr Reports

Spotify is a USD 19B Swedish audio streaming and media services provider founded in 2006. It is one of the largest music streaming service providers.

Problem

Spotify manages its campaigns using Jira Software, discussions take place via Slack. These two are frequently disconnected and require a lot of manual work copy pasting from Slack to Jira.

Solution

With Troopr, the teams can easily create, track and update Jira issues from Slack. Troopr is now automatically added to all their campaign channels.

Products used

Troopr Projects
Troopr Reports

There’s more

Configure scheduling and delivery options

Setup time schedule - either weekly or daily and choose where you want to receive the report in Slack - either personal or Slack channels.

Drill through

The reports come with a “Show issues” button. The issue list can be browsed through and drilled down for more insights directly in Slack.

Automate shoulder tap nudges

Schedule reports that nudge someone to take action in Slack. Use for upcoming due dates or for nudges based on the work assigned to the team

Personalize your dashboard

Personalized dashboard for every user in Slack with access to channel reports and personal reports.

Configure common filters

Build custom JQL filters and share with your team members so that they can see those filtered issues in Slack by default. 

Use extensive commands

Troopr supports most Jira actions via slash (/t) commands. You can create a channel report, view channel reports and personal reports.

Setup multi level access control

Troopr supports administrator roles at both channel level and account level. Every channel and account can have one or more designated administrators.

Setup private reports

Every team member in the Slack workspace can create a personalized list of Jira reports with Troopr.

Use Troopr in Slack grid

When Troopr is installed in all workspaces in Slack Grid, Troopr allows for seamless functionality within shared channels within Grid workspaces. 

Map your team members

Mapping your team member Slack accounts to Atlassian accounts lets them receive updates from Jira in Slack.

Products for Engineering teams

Troopr Check-ins

Troopr Check-ins can be used by any team to conduct asynchronous meetings in Slack. If you are an agile team, Troopr comes with pre-built automations for all scrum ceremonies.

Daily Standup - for daily status meetings

Retrospectives - for iterative process improvement

Planning Poker - for collaborative issue estimation

Read more

Troopr Projects

Manage project issues in Slack. Connect Slack to Jira Software projects for full stack issue tracking experience in Slack.

Expand issue details to bring full context of issues into the channel.

Add a ticket emoji to any Slack message to convert it into a Jira issue

Create issues on multiple messages with buttons or commands.

Read more

Troopr Check-ins

Troopr Check-ins can be used by any team to conduct asynchronous meetings in Slack. If you are an agile team, Troopr comes with pre-built automations for all scrum ceremonies.

Daily team meetings for quick status updates

Answer by directly updating Jira issues

Collaborative issue estimation with your team

Read more

Troopr Projects

Manage project issues in Slack. Connect Slack to Jira Software projects for full stack issue tracking experience in Slack.

Expand issue details to bring full context of issues into the channel.

Add a ticket emoji to any Slack message to convert it into a Jira issue

Create issues on multiple messages with buttons or commands.

Read more

Your data is safe with us

We have best-in-class security, periodic audits, and continuous monitoring to ensure that your data is always secure.

Made by founding team with 4 decades of experience working for some of the largest enterprises in the world with industry leading security measures.

Your data is safe with us

We have best-in-class security, periodic audits, and continuous monitoring to ensure that your data is always secure.

Made by founding team with 4 decades of experience working for some of the largest enterprises in the world with industry leading security measures.

Discover how Troopr can help your team work better