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Easily manage Jira projects in Slack
Connect your Jira to your Slack and manage all your Jira projects directly in Slack channels. Your team will never have to login to Jira again.
You are in a good company, join the industry leaders.
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Bidirectional updates
Thread sync
Discuss a Jira issue in a Slack thread that actively updates messages as comments to the Jira issue and vice versa.
Channel Sync
Discuss a Jira issue in a dedicated Slack channel that actively updates messages as comments to the Jira issue and vice versa.
File attachments
Drag and drop files to the active Slack channel or thread to have it automatically added as attachment to the Jira issue and vice versa.
Facilitate guests
When people without Jira account post in an active Slack channel or thread, you can allow them facilitated access to ensure everyone is on the same page.
Bring issue context
Unfurl issue key mentions
In any channel where Troopr is added, Troopr will automatically unfurl any issue mentioned by the issue key or URL.
Unfurl in thread
Choose to show issue previews in the main channel or as a thread to the original message.
Customize Issue attributes
Choose which issue fields you want to show in the issue preview message. Add up to 4 attributes in the issue preview.
Customize Issue actions
Choose what actions you want to show in the issue preview message. Choose between change status, comment and much more.
Start thread sync
One click to start a discussion about the issue that will actively sync Slack thread with Jira and vice versa.
Customizable notifications
Event types
Choose from the types of events you want to subscribe to including issue creation, updates, sprint start, sprint stop and more.
Notification format
Choose from a compact format that saves channel real estate or detailed format that will expand on the context directly in the channel.
Notification frequency
Choose to deliver updates from Jira in realtime or batched into any custom intervals.
Notification behavior
Choose if you want the notification message to automatically spawn an active thread that is ready to sync conversations to Jira.
Filter issues
Choose a custom JQL filter and/or specific status transitions that you want to be notified about.
Customize issue message
Choose what attributes and actions you want to show in the notification message. Send a custom issue message to nudge your team to take action.
Create Issues your way
Using message shortcut
Hover over any message in Slack and click on “More actions” and choose “Task It” Troopr action to convert the message into a Jira issue.
Using emoji
Add a ticket emoji to any Slack message to convert it into a Jira issue. You can customize the emoji to any of your choice.
Using global shortcut
Click the “plus” button in the message box in Slack and choose the “Create Issue” action to create a new Jira issue.
Using your Slack dashboard
Click on “Troopr Assistant” in the left sidebar in Slack and click on the “+Issue” button to create a new Jira issue.
Typing a command
Just type /t create followed by the issue summary to create a new Jira issue anywhere in Slack. Read the full documentation for command manual.
Using launcher
Just type /t in any Slack channel to open the Troopr launcher and click on the “+Issue” button to create a new Jira issue.
Automatically in a channel
When Troopr’s auto create is enabled in the channel, every message posted will be converted into a Jira issue.
Built for your agile team
Everything you will need to effectively collaborate with your Slack team on Jira projects. Everything you will need to effectively collaborate with your Slack team on Jira projects.
updates
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Thread sync
Discuss a Jira issue in a Slack thread that actively updates messages as comments to the Jira issue and vice versa.
Channel Sync
Discuss a Jira issue in a dedicated Slack channel that actively updates messages as comments to the Jira issue and vice versa.
File attachments
Drag and drop files to the active Slack channel or thread to have it automatically added as attachment to the Jira issue and vice versa.
Facilitate guests
When people without Jira account post in an active Slack channel or thread, you can allow them facilitated access to ensure everyone is on the same page - not just Jira users
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Unfurl issue key mentions
Expand issue details to bring full context of issues into the channel for your whole team.
Unfurl in thread
Choose to show issue previews in the main channel or as a thread to the original message.
Customize Issue attributes
Choose which issue fields you want to show in the issue preview message
Customize Issue actions
Choose what actions you want to show in the issue preview message
Start thread sync
One click to start a discussion about the issue that will actively sync with Jira and vice versa.
Event types
Choose from the types of events you want to subscribe to including issue creation, updates, sprint start, sprint stop and more.
Notification format
Choose from a compact format that saves channel real estate or detailed format that will expand on the context directly in the channel
Notification frequency
Choose to deliver updates from Jira in realtime or batched into any custom intervals.
Notification behavior
Choose if you want the notification message to automatically spawn an active thread that is ready to sync conversations to Jira.
Filter issues
Choose a custom JQL filter and/or specific status transitions that you want to be notified about
Customize issue message
Choose what attributes and actions you want to show in the notification message
your way
Using message shortcut
Hover over any message in Slack and click on “More actions” and choose “Task It” Troopr action to convert the message into a Jira issue.
Using emoji
Hover over any message in Slack and click on “More actions” and choose “Task It” Troopr action to convert the message into a Jira issue.
Using global shortcut
Click the “plus” button in the message box in Slack and choose the “Create Issue” action to create a new Jira issue.
Using your Slack dashboard
Click on “Troopr Assistant” in the left sidebar in Slack and click on the “+Issue” button to create a new Jira issue
Typing a command
Just type /t create followed by the issue summary to create a new Jira issue anywhere in Slack. Read the full documentation for command manual.
Using launcher
Just type /t in any Slack channel to open the Troopr launcher and click on the “+Issue” button to create a new Jira issue
Automatically in a channel
When Troopr’s auto create is enabled in the channel, every message posted will be converted into a Jira issue
Built for Enterprise
Troopr is built to meet the security and reliable performance requirements at large enterprise deployments. Troopr is trusted by 1000s of enterprises around the world
Support for Slack Grid
Troopr is installed in all workspaces in Slack Grid, Troopr allows for seamless functionality within shared channels within Grid workspaces
Built to handle scale
Troopr’s server hosting infrastructure leverages AWS EC2 Auto Scaling to maintain availability and performance by proactively provisioning capability.
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24*7 Premium support
Enterprise customers can rely on a dedicated shared channel in their Slack workspace to get easy access to priority support from Troopr.
Enterprise grade security
Troopr has been built from the ground up with security in mind. We partner with external auditors annually for SOC-II and ISO 27001 compliance.
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Troopr Assistant Whitelabeling
You can customize the name of the Troopr bot in Slack to better resonate with your team or your company brand and personality.
There’s more
Dedicated account manager, prioritized feature requests, custom contract & invoicing, vendor risk assessment, extended evaluation and implementation assistance
How Troopr works
Intelligent Automation for Engineering and IT teams
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There’s more
More for Engineering teams
Troopr Check-in
Troopr Check-ins can be used by any team to conduct asynchronous meetings in Slack. If you are an agile team, Troopr comes with pre-built automations for all scrum ceremonies.
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Daily Standup - for daily status meetings
Retrospectives - for iterative process improvement
Planning Poker - for collaborative issue estimation
Read more
Troopr Report
Share actionable project insights in Slack. Connect Slack to Jira project data for beautiful visualizations and insightful reports that you can share in Slack.
Nudges - for reminders with suggested actions
Insights - to share updates with stakeholders
Personal reports - to scan metrics that matter
Read more
Troopr Check-in
Troopr Check-ins can be used by any team to conduct asynchronous meetings in Slack. If you are an agile team, Troopr comes with pre-built automations for all scrum ceremonies.
Daily team meetings for quick status updates.
Answer by directly updating Jira issues.
Collaborative issue estimation with your team
Read more
Troopr Report
Share actionable project insights in Slack. Connect Slack to Jira project data for beautiful visualizations and insightful reports that you can share in Slack.
Actionable reminders about issues that need attention
Actionable charts & reports showing project progress
Scheduled reminders on pending tasks and issues
Read more
Maximize your investment in Jira
Project progress suffers when Jira is not up to date, blockers surface at the last moment and email notifications are missed in all the noise. Important issue context get lost in chat threads. There is too much asking around for updates.
With an easy way to manage Jira issues in Slack, Troopr ensures Jira is updated more often and important notifications are delivered in Slack without the noise. Troopr can also send Jira reports and follow ups periodically to Slack channels. Everyone saves time and everyone is on the same page. Troopr Jira Slack Integration is the new Slack first way to work.
Troopr vs Jira Cloud
Atlassian’s Jira Cloud app for Slack works well for basic notifications and issue creation functionality in Slack. When you need to customize your integration to your team’s needs you will need to consider purpose builts apps like Troopr Project.
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Your data is safe with us
We have best-in-class security, periodic audits, and continuous monitoring to ensure that your data is always secure.
Made by founding team with 4 decades of experience working for some of the largest enterprises in the world with industry leading security measures.
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Your data is safe with us
We have best-in-class security, periodic audits, and continuous monitoring to ensure that your data is always secure.
Made by founding team with 4 decades of experience working for some of the largest enterprises in the world with industry leading security measures.
