Built for enterprise engineering
Troopr meets the security, compliance, and reliability requirements of large engineering organizations, and is trusted by teams at some of the world's most security-conscious companies.
Unlimited users and automations. Slack Grid, SSO, and dedicated support available.
An enterprise security program, built in from the start
Troopr is built from the ground up for data protection and compliance, audited by third parties every year and reviewed internally every quarter.
Compliance & assurance
- SOC 2 Type II, audited annually by an independent firm
- ISO 27001 certified; GDPR-ready with standard contractual clauses
- PCI SAQ (A-EP) with monthly external vulnerability scans
- Quarterly internal audits and an active bug bounty
Encryption & key management
- TLS 1.2 in transit; AES-256 at rest across databases, files, and backups
- Keys generated and managed by AWS KMS, rotated annually
- Hosted on AWS data centers (ISO 27001, FedRAMP, PCI, SOC)
Tenant isolation & access
- Multi-tenant with a unique tenant token that prevents cross-access
- OAuth that respects your Jira permissions; SSO and role-based access control
- Least-privilege production access, signed and reviewed quarterly
- Customer-facing audit logs of access and administrative actions
- Employee background screening, security training, immediate offboarding
Secure operations & incident readiness
- Vendor reviews and DPAs for providers, refreshed annually
- Regular scanning, automatic patching, and in-app protection
- Annual external penetration testing
- Incident response rehearsed twice a year; breach notice within 24 hours
99.9%
uptime over 6+ years, since 2019, with production-grade monitoring
AWS
EC2 Auto Scaling provisions capacity ahead of demand; load-tested with Atlassian
Daily
encrypted off-site backups with restore tests and defined RTO/RPO
Annual
Business Impact Analysis and Business Continuity Plan reviews
Your data stays yours, and stays in scope
Troopr inherits the access rules you already run, reads only what it needs, never trains on your data, and shows you what it knows.
Inherits your Jira permissions
Authentication is via OAuth and respects your existing Jira permissions. People see only what they already have access to, with SSO and role-based access control available.
No training on your data
Troopr never uses your data to train models. Your work stays your work.
No raw message hoarding
Troopr derives and persists a structured set of facts about how your team works. Managers can see, correct, and delete what it knows; each person has a private view of their own.
A clear read scope
Troopr reads team channels, connected work tools, and a person's own shared activity. It does not read other people's private direct messages.
Least-privilege production access
Production access is limited and granted only with signed permission, reviewed every quarter.
Customer-facing audit logs
Logs of access and administrative actions, available to your team for security and compliance review.
Already on Jira Data Center? Bring Troopr through the move to Cloud
Atlassian is ending Jira Data Center support on March 28, 2029, with sales and licence expansions for existing Data Center customers available until March 30, 2028. Many engineering orgs will run Data Center and Jira Cloud side by side during that transition.
Troopr's Enterprise self-hosted deployment runs as a Docker image inside your own network and can connect to a Jira Data Center instance, so your team keeps the same Slack-based standups, sync, and reporting on Data Center today and stays on it without disruption as you cut over to Cloud.
This is handled as part of your Enterprise agreement. Talk to us about your migration ->
What an Enterprise agreement adds
Unlimited scale, the deployment and identity options large orgs need, and a team that helps you roll it out.
Unlimited usage
Unlimited active users and automations, including features added after you purchase.
24x7 premium support
Support over email, chat, service desk, and a dedicated Slack channel, with direct access to the Troopr product team.
Dedicated success manager
A single point of contact for the life of your account, reviewing key metrics and coordinating your requests.
Self-hosted deployment
Run Troopr as a Docker image inside your own network, with a secure outbound connection to Slack. Available on Enterprise.
Slack Grid support
Configurations and user preferences replicate across your grid workspaces for seamless access.
Slack Connect channels
Controlled external access; partners and contractors participate via guest facilitation.
Slack Workflow integration
Wire Troopr actions into your Slack Workflow Builder automations.
Bot white labeling
Rename the Troopr Assistant in Slack to match your team or company brand.
MSA & custom DPA
Custom master service and data processing agreements to match your legal requirements.
Vendor risk assessment
The Troopr team works with your security and legal teams through your vendor risk and assessment process.
Security assessment support
Documentation and answers for your security questionnaires and reviews.
Extended evaluation
A longer evaluation window so approvals and assessments have time to complete.
Implementation assistance
Hands-on help from product experts on best practices and the ideal setup for your team.
Prioritized feature requests
Your requests move to the front of the queue, with a prioritized roadmap and updates.
Custom contract & invoicing
Custom contracts and payment terms to fit how your organization buys.
Staging environment
A free staging setup to validate configuration and rollout before going live.
How large engineering orgs run on Troopr
~15,300 employees, e-commerce. Tried building Slack bots in-house, found it costly and distracting, then switched to Troopr to bring Jira context and actions into Slack.
380k eng hours/yr reclaimed
Distributed engineering. Runs weekly async sync-ups through Troopr Check-ins, prompting each person on their own timezone, and was cleared by their internal security team.
82% reduction in status-meeting time
~6,600 employees. Adopted Troopr org-wide to cut the context-switching between Slack and Jira.
45% less context-switching overhead
Built to clear your security review
The privacy posture is a precondition of the product, not a later add-on. It's what makes an AI-native model safe to put in front of your team and your auditors.
- No training on customer data. Your work never trains a model.
- No storage of raw messages. Troopr derives and persists a structured set of facts about how your team works, not the raw firehose.
- Clear scope. Team channels, connected work tools, and a person's own shared activity. Troopr does not read other people's private DMs.
- OAuth and Jira permissions. Troopr authenticates via OAuth and never bypasses your Jira project, issue, or field permissions.
Bring Troopr to your whole engineering org
Talk to us about security review, rollout, and a custom agreement. Or start free and see it on your own team first.
The AI project manager for engineering teams. Forms its own view of the work and does the coordination, right where your team already works.