Offload your routine work to
Troopr Assistant
Engineering and IT teams use Troopr’s purpose built intelligent automations to work more efficiently in Slack.
1000s of teams trust Troopr
Troopr for Engineering Teams
Engineering teams never have to login to Jira with Troopr’s purpose built automations in Slack.
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Make Jira faster with contextual micro-interactions in Slack
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Get proactive actionable alerts about things that need your teams' attention
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Automate your daily standup and other scrum ceremonies in Slack
Troopr for IT teams
IT teams never have to copy paste Slack conversations to Jira.
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Convert Slack conversations to Jira tickets by adding emojis in Slack
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Automate answering repetitive questions by integrating your Wiki to Slack
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Bring approvals, feedback and full ticketing experience to Slack
Why Troopr
Improve team engagement
Troopr brings actionable smart micro-interactions in Slack that increase engagement with your team by 50%
Increase
visibility
Get everyone including stakeholders in the loop on important updates and trigger discussions in context in Slack
Save
time
Upgrade employee experience
Troopr’s purpose built workflow automations save 8 hours per week for everyone in engineering and IT teams
Invest in your employees and deliver superior employee experiences in Slack that they will love
Keep
data current
Enterprise grade security
Auto sync, actionable nudges and one click updates. Keep data in your work tools current directly from Slack
ISO 27001, SOC 2 & GDPR compliant processes and data security that 1000s of customers trust
How Troopr Works
Intelligent Automation for Engineering teams and IT teams
Your data is safe with us
We have best-in-class security, periodic audits, and continuous monitoring to ensure that your data is always secure.
Made by founding team with 4 decades of experience working for some of the largest enterprises in the world with industry leading security measures.
SOC 2 security compliance
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ISO/IEC 27001:2013 certified
256-bit Encryption
Wayfair Inc. is an American e-commerce company that sells furniture and home goods. Founded in 2002 and headquartered in Boston, US
Solution
Troopr automatically directs all support requests to a dedicated triage channel. Troopr also has an ability to deflect tickets from being created in the first place by suggesting related articles from Confluence. The agents were able to handle more tickets in a shorter amount of time. The support teams have set up dedicated channels that automatically post and sync every new ticket information with Jira.
Impact
Introduction of Troopr has reduced the resolution time by 40%
Products used
