Creditas keeps 2,000 people agile without adding another call

Creditas product and engineering teams use Jira and Slack heavily, and a large share of the team works remotely.Two problems came from that. Jira is the source of truth for projects, and keeping it current when everyone is remote and nobody is looking over anyone's shoulder is genuinely hard. And the team wanted the agility that comes from real scrum ceremonies, including standups and planning poker, without adding another recurring video call to a calendar that already had too many.Project managers were absorbing the gap. They asked for status, they nudged people to update Jira, and they did it again the following week.

Creditas moved its ceremonies and its Jira updates into Slack with Troopr. Engineering teams run daily scrum and planning poker asynchronously in Slack, which saves time for the developers and for the managers who used to organise them. Project teams get the latest updates to Jira issues in Slack and act on them in real time, from the channel.Troopr reminds people about critical issues automatically, before they affect a delivery date. That single change removed the job of nudging from the project managers, and removed the context switch from the developers.

Automating the async ceremonies and the Jira updates improved team agility, saved time on both sides of the manager and engineer relationship, and helped Creditas deliver projects on schedule.The structural change is that nobody has to ask for status any more. It arrives.