About

Spotify is a USD 19B Swedish audio streaming and media services provider founded in 2006. It is one of the largest music streaming service providers, with over 422 million monthly active users.

Problem

The ad operations teams at Spotify are responsible for the delivery of all Commercial advertising revenue. They use Jira Software Cloud for managing their campaigns. Discussions about the campaigns happen in Slack while tracking and reporting happens in Jira. These both are often disconnected and require a lot of manual work copy pasting from Slack to Jira and vice versa. This slowed down project progress. So they were looking for a solution to use Jira from Slack.

Solution

With Troopr, the teams can easily create, track and update Jira issues from Slack. Troopr is now automatically added to all their campaign channels. All campaign discussions across channels are automatically synced with corresponding Jira issues. Alerts about updates to campaign tasks are delivered to the Slack channels.

Impact

Troopr eliminates context switching between Slack and Jira and improves productivity by 70%.

Products used
Troopr Projects
Troopr Reports

Integrated Products

Jira Cloud

Team size

11598

Primary location

Stockholm, Sweden

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