Flexible and transparent pricing for your teams

Troopr Helpdesk

Pro

$49/ workspace

Features

1 Support channel

1 Agent channel

300 Tickets

1 Channel administrators

1 Account administrators

Support Jira cloud, Server /DC

Slack shared channel support

Services

Email support

Credit card payment

Premium

$129/ workspace

Features

3 Support channels

3 Agent channels

1000 Tickets

2 Channel administrators

2 Account administrators

Support Jira cloud, Server /DC

Slack shared channel support

Services

Email, chat support

Credit card payment

Unlimited

$299/ workspace

Features

Unlimited support channels

Unlimited agent channels

Unlimited Tickets

Unlimited channel administrators

Unlimited account administrators

Support Jira cloud, Server /DC

Slack shared channel support

Services

Email, chat support

Credit card payment

Enterprise

Custom

Features

Unlimited support channels

Unlimited agent channels

Unlimited tickets

Unlimited channel administrators

Unlimited account administrators

Support Jira cloud, Server /DC

Slack shared channel support

Slack workflow support

Slack grid support

Assistant white labeling

Services

Email, chat and Slack support

Multiple payment method

Multi product bundle discount

Dedicated success manager

Prioritized feature requests

Security Assessment

Vendor Evaluation

Custom DPA

Master Service Agreement

Extended evaluation period

Free staging setup

Rollout and adoption guidance

Troopr Helpdesk

Pro

$39/ month

Features

1 Support channel

1 Agent channel

300 Tickets

1 Channel administrators

1 Account administrators

Support Jira cloud, Server /DC

Slack shared channel support

Services

Email support

Credit card payment

Premium

$103/ month

Features

3 Support channels

3 Agent channels

1000 Tickets

2 Channel administrators

2 Account administrators

Support Jira cloud, Server /DC

Slack shared channel support

Services

Email, chat support

Credit card payment

Unlimited

$239/ month

Features

Unlimited support channels

Unlimited agent channels

Unlimited Tickets

Unlimited channel administrators

Unlimited account administrators

Support Jira cloud, Server /DC

Slack shared channel support

Services

Email, chat support

Credit card payment

Enterprise

Custom

Features

Unlimited support channels

Unlimited agent channels

Unlimited tickets

Unlimited channel administrators

Unlimited account administrators

Support Jira cloud, Server /DC

Slack shared channel support

Slack workflow support

Slack grid support

Assistant white labeling

Services

Email, chat and Slack support

Multiple payment method

Multi product bundle discount

Dedicated success manager

Prioritized feature requests

Security Assessment

Vendor Evaluation

Custom DPA

Master Service Agreement

Extended evaluation period

Free staging setup

Rollout and adoption guidance

Pro

$49/ month

Premium

$129/ month

Unlimited

$299/ month

Enterprise

Custom

Pro

$39/ month

Premium

$103/ month

Unlimited

$239/ month

Enterprise

Custom

Features

Number of Check-ins

Data History

Number of Check-in admins

Customizable Questions

Check-in Templates

Multi Time-zone support

Personal Holiday Planner

Team Holiday Planner

Jira Activity Log

Jira Auto Unfurl Mentions

Check-ins Early Draft

Check-in Insights

Engagement Metrics

Customer Reminders

Account Admin

Email Support

Credit Card Payment

Enterprise Grid Support

Slack Shared Channel Support

Multiple Payment Methods

Multi - product bundle discount

Dedicated success manager

Prioritized feature requests

Rollout and adoption guidence

Security Assessment

Vendor Evaluation

Custom DPA

Master Service Agreement

Extended evaluation period

Free staging setup

3

Unlimited

Multiple

2

3

Unlimited

Multiple

Unlimited

3

Unlimited

Multiple

Unlimited

Prioritized 24/7 support

Pro

$49/ month

Premium

$129/ month

Unlimited

$299/ month

Enterprise

Custom

Pro

$39/ month

Premium

$103/ month

Unlimited

$239/ month

Enterprise

Custom

Features

Number of Check-ins

Data History

Number of Check-in admins

Customizable Questions

Check-in Templates

Multi Time-zone support

Personal Holiday Planner

Team Holiday Planner

Jira Activity Log

Jira Auto Unfurl Mentions

Check-ins Early Draft

Check-in Insights

Engagement Metrics

Customer Reminders

Account Admin

Email Support

Credit Card Payment

Enterprise Grid Support

Slack Shared Channel Support

Multiple Payment Methods

Multi - product bundle discount

Dedicated success manager

Prioritized feature requests

Rollout and adoption guidence

Security Assessment

Vendor Evaluation

Custom DPA

Master Service Agreement

Extended evaluation period

Free staging setup

10

Unlimited

2

2

Unlimited

Unlimited

Unlimited

Unlimited

Unlimited

Unlimited

Unlimited

Unlimited

Prioritized 24/7 support

Pro

$49/ month

Premium

$129/ month

Unlimited

$299/ month

Enterprise

Custom

Pro

$39/ month

Premium

$103/ month

Unlimited

$239/ month

Enterprise

Custom

Features

Number of Check-ins

Data History

Number of Check-in admins

Customizable Questions

Check-in Templates

Multi Time-zone support

Personal Holiday Planner

Team Holiday Planner

Jira Activity Log

Jira Auto Unfurl Mentions

Check-ins Early Draft

Check-in Insights

Engagement Metrics

Customer Reminders

Account Admin

Email Support

Credit Card Payment

Enterprise Grid Support

Slack Shared Channel Support

Multiple Payment Methods

Multi - product bundle discount

Dedicated success manager

Prioritized feature requests

Rollout and adoption guidence

Security Assessment

Vendor Evaluation

Custom DPA

Master Service Agreement

Extended evaluation period

Free staging setup

3

Unlimited

Multiple

2

3

Unlimited

Multiple

Unlimited

3

Unlimited

Multiple

Unlimited

Prioritized 24/7 support

Pro

$49/ month

Premium

$129/ month

Unlimited

$299/ month

Enterprise

Custom

Pro

$39/ month

Premium

$103/ month

Unlimited

$239/ month

Enterprise

Custom

Features

Number of Check-ins

Data History

Number of Check-in admins

Customizable Questions

Check-in Templates

Multi Time-zone support

Personal Holiday Planner

Team Holiday Planner

Jira Activity Log

Jira Auto Unfurl Mentions

Check-ins Early Draft

Check-in Insights

Engagement Metrics

Customer Reminders

Account Admin

Email Support

Credit Card Payment

Enterprise Grid Support

Slack Shared Channel Support

Multiple Payment Methods

Multi - product bundle discount

Dedicated success manager

Prioritized feature requests

Rollout and adoption guidence

Security Assessment

Vendor Evaluation

Custom DPA

Master Service Agreement

Extended evaluation period

Free staging setup

3

Unlimited

Multiple

2

3

Unlimited

Multiple

Unlimited

3

Unlimited

Multiple

Unlimited

Prioritized 24/7 support

Pro

$49/ month

Premium

$129/ month

Unlimited

$299/ month

Enterprise

Custom

Pro

$39/ month

Premium

$103/ month

Unlimited

$239/ month

Enterprise

Custom

Features

Number of Check-ins

Data History

Number of Check-in admins

Customizable Questions

Check-in Templates

Multi Time-zone support

Personal Holiday Planner

Team Holiday Planner

Jira Activity Log

Jira Auto Unfurl Mentions

Check-ins Early Draft

Check-in Insights

Engagement Metrics

Customer Reminders

Account Admin

Email Support

Credit Card Payment

Enterprise Grid Support

Slack Shared Channel Support

Multiple Payment Methods

Multi - product bundle discount

Dedicated success manager

Prioritized feature requests

Rollout and adoption guidence

Security Assessment

Vendor Evaluation

Custom DPA

Master Service Agreement

Extended evaluation period

Free staging setup

3

Unlimited

Multiple

2

3

Unlimited

Multiple

Unlimited

3

Unlimited

Multiple

Unlimited

Prioritized 24/7 support

Frequently asked questions

Can I try Troopr for free?
Yes! Troopr is free to try unlimited for 14days for unlimited number of users. No credit card required to signup.
What if we need to extend my trial?
Just let us know at hello@troopr.io, we will be happy to extend.
What methods of payment do you accept?
We accept all major credit cards. We integrate with Stripe for payment processing. 
Is my credit card secure?
It is safe with Stripe. We don’t store your credit card details and use trusted and secure Stripe payment gateway.
Can I cancel anytime?
You can cancel your subscription at any time. Once you cancel, you will still be able to fully use your account until the the end of the billing cycle.
Do you have educational, non-profit discounts?
Yes, contact us at hello@troopr.io to present your organization and your needs.
What if I need Troopr in multiple Slack workspaces?
The Troopr subscription plans (except Enterprise) are per workspace so you have to activate Troopr subscriptions individually in each of your workspaces. Enterprise plan subscription is per Slack grid, so you can use Troopr in any number of Slack workspaces in your grid with one Enterprise plan subscription. 

Discover how Troopr can help your team work better