About

Roku is a USD $10B company with a mission to be a pioneer in the streaming platform that connects and benefits the entire TV ecosystem around the world. Roku streaming devices are used by millions of customers in North America, Latin America and parts of Europe.

Problem

The Engineering teams at Roku use Jira Software on-premise for managing their projects. Discussions about the projects happen in Slack while tracking and reporting happens in Jira. These both are often disconnected and require a lot of manual work copy pasting from Slack to Jira and vice versa. This slowed down project progress. So they were looking for a solution to use Jira from Slack

Solution

With Troopr, the teams can easily create and track Jira issues from Slack. Troopr is now added to all their project channels. The team receives actionable alerts about specific updates to Jira issues in Slack. They can discuss and take actions without leaving Slack. With Troopr, team members are reminded about critical project issues directly in Slack. These reports comes with suggested actions that are fulfilled in a few clicks

Impact

Troopr eliminates context switching between Slack and Jira and improves productivity by 70%

Hi Troopr folks, we're getting lots of onboarding of Troopr, which is great! Teams finally realizing the value outside of our immediate org. It's evident the way it spreads is people in our channels see it and get jealous and ask how to set it up for themselves, then other teams in those teams' channels see it and ask the same, and so on

Integrated Products

Jira Server

Team size

6582

Primary location

America/Los Angeles

Discover how Troopr can help your team work better