Microblink's leadership sync went async across four time zones

Microblink is a technology automation company using AI to automate document-based and identity workflows, processing billions of identity verifications annually.

30 min

per member, per meeting, returned

Async

participation with no shared time slot required

Slack

plus a dashboard record of every report

Industry

Identity and document AI

Segment

Mid-market

Integrated Product

Slack

The challenge

Microblink's leadership and program management teams held a weekly sync, and it was expensive twice over.The first cost is the familiar one. A recurring meeting pulls senior people out of whatever they are in the middle of, for status that mostly could have been written down.The second cost is specific to distributed teams. Microblink's people are spread across time zones, and finding a slot that works for everyone is a scheduling exercise that gets harder every time somebody new joins. The slot that eventually gets chosen is always wrong for somebody.

What they did

Microblink moved the meeting into Slack with Troopr Check-ins.Each person is prompted at a time that fits their day and answers in a few clicks. Troopr compiles the responses into a report and shares it in Slack and in the Troopr dashboard, so the record exists in both the place people work and the place people go to look things up later.There is no shared slot to find, because there is no longer a slot.

The result

Microblink saves roughly 30 minutes per member per meeting, and the scheduling problem stopped existing rather than getting solved.Transparency improved as a side effect. When the update is written and public in a channel, it is visible to people who were never on the invite.

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